Fantastic Job Opportunity!

Head of Operations

The Wild Things Gifts team design and create industry leading handmade window ornaments using the best crystals available. Over almost 40 years we have developed a brand known for originality, great design and service. The team is an extremely talented set of individuals - many of them have run their own businesses in the past.

Wild Things are already the largest distributor of crystal products in the UK, primarily through garden centres, cathedrals, gift shops and to a degree tourist attractions. However there is a huge opportunity to do much more. With a graphic design portfolio developed over the years we are now read to apply these to a wider product range and further develop both their domestic and export markets. Current export sales focus primarily on the USA, along with substantial numbers into Spain, Switzerland and France.

The complexity of the business demands the state of the art software which is already in place and functioning well.

We conduct every aspect of our business in a fair, ethical and environmentally responsible manner, whilst giving high priority to ‘kaizen’ - constant improvement.

In order to achieve this further growth Wild Things are offering an exciting opportunity to join us as Head of Operations. We are looking for an individual who balances a keen eye for detail with the essential interpersonal skills that will ensure the next evolution and growth of the company.

We are looking to recruit someone who is confident and competent in:

Delivery - ‘Making it happen’

  • Setting and driving the operational plan
  • Understanding market dynamics in order to make good decisions
  • Managing complex and diverse projects
  • Always looking to improve the client experience and team performance


  • Organising the team to deliver our product range efficiently
  • Keeping all team members informed and working to the same goal
  • Negotiating and sustaining excellent networking relationships with the team, suppliers and clients


  • Collecting, analysing and interpreting data, using sound judgement to make good decisions eg ensuring stock levels are always sufficient to meet demand
  • Always looking to improve the client experience and team performance
  • Problem solving, working to prevent bottlenecks throughout the business

Decision making

  • Keeping a clear head when deadlines are looming and ensuring that everyone in the team is on target and on trend all the time

Essential skills

  • Compassionate and firm with colleagues and clients alike
  • A good planner with a keen eye for detail
  • Must have high numerical ability to oversee budgets and forecasting
  • Effective meetings manager to ensure that this business continues to thrive whilst sharing all the appropriate information and briefings in a timely manner
  • A sense of fun, and a good sense of humour

Desired experience

  • Familiarity with the gift trade

For further information please email


Back to Information Index

Wild Things Gifts Ltd

Unit 5, Kenton Place
Exeter EX2 8QN
United Kingdom

t. 44 (0) 1392 211268

Open Monday-Friday 9am to 5pm

Registration No.: 07050963

Follow Us



Copyright © 2023 Wild Things Gifts. Website Design by axisfirst. Powered by axis vMerchant.


This site uses cookies. You are free to manage these in your browser settings at any time.

Cookies are small text files stored on your device when you access most websites on the internet.

This Website uses cookies in order to make the Website easier to use, to support the provision of information and functionality to you, as well as to provide us with information about how the Website is used so that we can make sure it is as up to date, relevant and error free as far as we can. Further information about the types of cookies that are used on this Website is set out in the box below.

By using this Website you agree to our use of cookies. You can choose to restrict or block cookies set on the Website through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit Please note that certain cookies may be set as soon as you visit the Website, but you can remove them using your browser settings.

However, please be aware that restricting or blocking cookies set on the Website may impact the functionality or performance of the Website, or prevent you from using certain services provided through the Website. It will also affect our ability to update the Website to cater for user preferences and improve performance.

We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to law enforcement agencies).

We may sometimes embed content from 3rd party websites such as YouTube. As a result, when you visit a page containing such content, you may be presented with cookies from these websites. We do not control the dissemination of these cookies and you should check the relevant third party's website for more information.

Cookies We Use

Cookie Description
CookieConfirm The presence of this cookie is used to remember the fact that you have confirmed that you are happy to accept cookies
ASPSESSIONIDxxxxxxxx This is a Session Cookie (session cookies are temporary and are erased when you close your browser). It identifies you from one page to the next and is used, for example, to keep track of your logged-in status.
UserID, account, password These cookies are used to remember your login credentials for when you next visit our website. They are only created if you choose the “Remember Me” option on the login page.
_utma, _utmb, _utmc, _utmz These are cookies created by Google Analytics and are used to provide us information on which web pages are the most popular, and the most popular search terms used by visitors arriving at our site.